Everything homeowners ask before their first match.
Is Beaver a contractor?
No — Beaver A.C. & Plumbing is a referral service. We match Central Texas homeowners with independent, licensed, vetted local contractors who perform the work, quote before starting, and own their workmanship. Matching is free.
What does it cost to use Beaver?
Nothing. Homeowners never pay for matching. Your matched pro quotes their work directly — upfront, before anything starts — and you approve it or you don't.
How fast can someone get to me?
Routine jobs usually match within a day; genuine emergencies (no cooling in a heat advisory, active leaks, no heat in a freeze) get priority handling and a same-day push. Morning requests land the best slots.
What areas do you cover?
31 cities across the Austin metro and Hill Country — from Lakeway and the Lake Travis corridor to Round Rock, Georgetown, Kyle, Dripping Springs, Marble Falls, and everywhere between. See the full list on our service areas page.
Are the contractors really licensed?
Yes — TDLR-licensed HVAC contractors and TSBPE-licensed plumbers under Responsible Master Plumbers, verified before joining the network. License numbers belong on your paperwork; our vetting page explains the full standard.
What if I just want a price estimate?
Send the form and say so — quotes are free and no-obligation. For homework first, our cost guides publish fair Central Texas ranges for every common repair and install.
Do you handle emergencies at night or on weekends?
The network includes pros with after-hours and 24/7 coverage. After-hours premiums are real and quoted before work — never discovered on the invoice.
Can you help with wells and septic systems?
Yes — Hill Country well-water treatment stacks and well-pump plumbing are network specialties. Aerobic septic maintenance requires its own licensed arrangement; our guides explain how that works.
What happens after I submit the form?
We match your request to a licensed local pro suited to the job, who reaches out directly — usually the same day — to schedule. You'll know the price before any work starts. That's the whole system.
What if something goes wrong with a matched contractor?
Tell us. Contractors own their workmanship and warranties, but feedback decides who keeps getting matched — the standard is enforced by the loop.
